Feedback, Complaints & Compliments
Your feedback helps us improve. We welcome compliments, suggestions, and complaints as an opportunity to better serve our patients.
Compliments
We love hearing about positive experiences! Please share your kind words — we will pass them on to our team.
Suggestions
Have an idea to improve our services? We value constructive suggestions that help us serve our patients better.
Complaints
If something has not met your expectations, we want to know. All complaints are treated seriously and confidentially.
Submit Feedback
Other Ways to Provide Feedback
In Person
1-3 Hay Street, Gorokan NSW 2263
Ask for the Practice Manager
1-3 Hay Street, Gorokan NSW 2263
Ask for the Practice Manager
External Complaint Bodies
If you are not satisfied with our response, you may contact:
- NSW Health Care Complaints Commission (HCCC)
Phone: 1800 043 159
www.hccc.nsw.gov.au - Australian Health Practitioner Regulation Agency (AHPRA)
Phone: 1300 419 495
www.ahpra.gov.au - Office of the Australian Information Commissioner (OAIC)
For privacy complaints
Phone: 1300 363 992
www.oaic.gov.au