Privacy at a Glance

A quick summary of how Wallarah Bay Medical Centre handles your personal health information.

This is a summary. For our full Privacy Policy, please click here or ask reception for a printed copy.

1

We collect your health information to provide medical care

We collect personal and health information — including your name, date of birth, contact details, medical history, and test results — in order to provide you with healthcare services.

2

We may share your information with other healthcare providers

With your consent, we may share your information with specialists, allied health professionals, hospitals, and other providers involved in your care.

3

We keep your information secure

Your records are stored securely in our practice management system. Staff access is limited on a strict need-to-know basis.

4

You can access your own records

You have the right to access personal information we hold about you. You may also request corrections to any inaccurate information. A reasonable fee may apply.

5

We only use your information for permitted purposes

We use your health information only for the purpose for which it was collected, or for related purposes you would reasonably expect (e.g. billing, referrals, quality improvement).

6

Our Privacy Officer is Karen

For any privacy questions, access requests, or complaints, please contact Karen at (02) 4394 0866 or .

7

External complaints bodies are available

If you are not satisfied with how we handle a privacy concern, you may contact the Office of the Australian Information Commissioner (OAIC) on 1300 363 992 or at www.oaic.gov.au.

Questions about your privacy rights?

(02) 4394 0866 Full Privacy Policy